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First Steps to Creating a Web Page
In this article, you will learn how to create a web page. How do I create a Web Page?At the Web Pages tab, click ‘+’ to add a new page.Enter the page name, and click the tick to create the page.At the page editor, enter your content in ...
1 minute readButton
Buttons allows you to trigger different actions such as going to another content node or capturing data, open a website link, or initiating phone calls. How is this useful?Buttons makes it more interactive and engaging for users. It is ...
1 minute readQuick Reply
Quick replies are pre-defined short responses that the virtual assistant can offer to users to select instead of having to type their response out. How is it useful?Quick replies are convenient for users as they would just need to selec...
1 minute readOptions for Buttons
In this article, we will be going through the four main options for card buttons and quick reply buttons. There are 4 main option for buttons:Action: Allows you to direct users to another content node, capture value, set language, escal...
3 minute readCapture Data Types
In this article, you will learn more about the types of data that can be captured.There are two common types of data typically used for capture:User InputAfter a button is added, Click ‘Capture Value’. The Action field should display ‘ca...
1 minute readSetting Up Keyword Triggers
Triggers is where you can set up the logic to capture keywords/recognisable patterns using regex, or entities. To get Triggers, go to “Editor” along the side navigation bar, click on “Triggers” under “Nodes”: How do I set up a keywor...
3 minute readTrigger
Trigger is where you can set up keyword capture, or capture by regex, e.g. patterns of a variable, or sentences and words. How is this useful?Triggers allows the virtual assistant to respond to users with the right messages at the right...
1 minute readContent Node Version
Different versions of a content node can be created, and you may set up different conditions for each node. How is this useful? With different versions of a response, the virtual assistant will be able to send an appropriate respond tha...
1 minute readUnderstand the Types of Content Nodes
Learn about the types of content notes that can be added to your Virtual Assistant. There are 9 different types of content nodes that you may add to your Virtual Assistant:Text: Display content in text.Version: You may create multiple v...
1 minute readType of Content Node: Text Variation
Adding different text response allows the virtual assistant to randomly pick a response to return to the end-user. How is this useful?Having different responses helps the bot to sound more lively. This is commonly used for small talk m...
1 minute read