How to view tickets that have been raised?
To view the tickets that you have raised, click on Requests. The number indicated in the button refers to the number of requests you have raisedYou will be able to view all the tickets you have raised, as well as follow up on the ticket ...
1 minute readHow to Raise a Ticket?
Steps to follow when raising a ticket on the KeyReply Customer Support PortalAt the Customer Support Portal, you may report bugs, suggest new features, or seek technical support.There are four categories of tickets you may raise.Report a...
1 minute readHow to Access the KeyReply Customer Support Portal?
At the Home tab of the dasboard, click on the Leave a Feedback button.You will be directed to the Customer Support Portal.Alternatively, click here to access the portal directly.For more information about this article, ple...
1 minute readKeyReply Customer Support Portal User Guide
Welcome to the KeyReply Customer Support Portal User Guide. We will be using this portal to streamline our issue reporting process, and most importantly, to keep our issue resolving process transparent to our valued customers. You may u...
1 minute read