Editing a Content Node

In this article, we will be going through how to edit a content node for your virtual assistant.

How do I begin editing content nodes?

1. Select Editor from the side tabs, and select the Content tab under Nodes.
2. Either type to search for the content node you wish to edit, or locate it on the content node list.
   
3. Click the text box to edit the content.
   
4. Once you have edited the content, click on the tick icon to save the content node.
   

How do I edit the style or put in a link?

Here is a list of resources for styling the answers: https://github.com/adam-p/markdown-here/wiki/Markdown-Cheatsheet

The most common ones you will use:

1) Bold

To bold, add two asterisks before and after the text you want to bold

Example:

**bold**

2) Hyperlink

To have a hyperlink that users can click on, put a square bracket around the text to have the hyperlink, followed by a round bracket around the actual url.

Example:

Hello there! How can I help today? [Click here to visit KeyReply’s site](https://www.keyreply.com)

When the user clicks on the underlined text, the URL will load in a new window.

It will look like this:

3) Add an image

Put a round bracket around the URL of the image

Example:

Look at this image: 

4) To break a long text bubble into more without creating a new content node

In this case, you may have a really long message and you do not want to create a new content node for easier management. Insert 3 dashes at where you want to break the bubbles “—“

Example:

This is a really long text bubble.
This is a really long text bubble.
—
This is a really long text bubble.
This is a really long text bubble.
This is a really long text bubble.

It will look like this:

For more information about this article, please reach out to us at cspm@keyreply.com