How to Upload Content Nodes?

1 minute read

In this article, you will learn how to do a bulk upload of content nodes, and how to maintain these content nodes.

How is this useful?
A bulk upload of content nodes allows you to easily upload multiple nodes at one go, thus saving time in having to do so.

How do I upload content nodes?
  1. Go to Editor > Click on the download icon > Download your CSV file.
  2. Create a new row for your new content nodes and fill up the columns: Content ID, answer, buttons or quick replies, and next event.
  3. After entering the data for your new content node, the next step is to upload the file. Navigate to Editor, click on the upload icon, and then upload your CSV file.
  4. Select the content nodes you want to upload. If the node already exists, it will be flagged out as a duplicate in orange. You can choose to overwrite the existing content node by switching the button from ‘Skip’ to ‘Confirm’.
  5. Upload your file.
  6. Now look for you new content nodes. The updated and/or new nodes are highlighted in green with an asterisk(*) besides the content node ID.
  7. Check to make sure all your buttons are correctly filled in, otherwise, the content node will not load.
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