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Content Node Version
Different versions of a content node can be created, and you may set up different conditions for each node. How is this useful? With different versions of a response, the virtual assistant will be able to send an appropriate respond tha...
1 minute readUnderstand the Types of Content Nodes
Learn about the types of content notes that can be added to your Virtual Assistant. There are 9 different types of content nodes that you may add to your Virtual Assistant:Text: Display content in text.Version: You may create multiple v...
1 minute readType of Content Node: Text Variation
Adding different text response allows the virtual assistant to randomly pick a response to return to the end-user. How is this useful?Having different responses helps the bot to sound more lively. This is commonly used for small talk m...
1 minute readType of Content Node: Card
A card response provides a more contextual response through the use of images, description, link, buttons and quick replies. How is this useful?Cards can be used to showcase products or services to your end-users, and provide end-users ...
1 minute readContent Node Sequential Message
Sequential message allows you to define the next step after a particular content node. How is this useful?Adding a delay between messages will allow your end-user some time to read the message prior to the next one being sent. Thi...
1 minute readDuplicating Content Node
To duplicate a particular content node including cards, buttons, and any other flows that have been created in it. How is this useful?Duplicating a content node that can be very complicated is very time-consuming and tedious. Allo...
1 minute readContent Node Condition
Setting a condition allows the virtual assistant to respond with a specific answer based on the user’s inputs. Conditions allows you to specify whether to target, include or not include certain words or phrases. For a specific content n...
1 minute readType of Content Node: GIF/Image
Using GIF/Image makes the chat more lively. How is this useful?Using GIF/Image makes your virtual assistant more lively, and is able to show the personality of it. This makes the user more likely to want to engage with the virtual assi...
1 minute readFirst Steps with Adding Content Nodes
In this article, we will be going through how to add a content node for your virtual assistant. How does it work?Usually in a store, retail outlet, or clinic, when you first see your customers, you will always greet them. Similarly, wh...
1 minute readEditing a Content Node
In this article, we will be going through how to edit a content node for your virtual assistant.How do I begin editing content nodes?Select Editor from the side tabs, and select the Content tab under Nodes.Either type to search for the c...
1 minute read