How to Set Up the User Feedback Collection?
1 minute readSetting up the User Feedback Collection.
To enable the User Feedback Collection feature, go to Settings > FAQ > End User Feedback Collection for FAQ and Content Nodes.
Enable User Feedback Collection
When this option is ON, the FAQ response will display the list of feedback options from the Feedback Options.
Enable User Feedback Collection for Selected Content Node
When this option is ON, each content node in the Editor Menu will provide an option for the dashboard user to decide whether to enable the feedback option on selected content nodes.
Go to the desired content node and select Allow user feedback, then save the contentnode.
Feedback Options
- The Feedback Options has to be an Array of Object where the object has to have text and data properties.
- You may replace the emoji with any desired expression.
- For example:
[
{
"text": "😄",
"data": 5
},
{
"text": "😊",
"data": 4
},
{
"text": "😐",
"data": 3
},
{
"text": "😕",
"data": 2
},
{
"text": "😡",
"data": 1
},
{
"text": "💬",
"data": {
"type": "comment",
"value": ""
}
}
]
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