Understand the Types of Content Nodes
Learn about the types of content notes that can be added to your Virtual Assistant. There are 9 different types of content nodes that you may add to your Virtual Assistant:Text: Display content in text.Version: You may create multiple v...
1 minute readType of Content Node: Text Variation
Adding different text response allows the virtual assistant to randomly pick a response to return to the end-user. How is this useful?Having different responses helps the bot to sound more lively. This is commonly used for small talk m...
1 minute readType of Content Node: Card
A card response provides a more contextual response through the use of images, description, link, buttons and quick replies. How is this useful?Cards can be used to showcase products or services to your end-users, and provide end-users ...
1 minute readContent Node Sequential Message
Sequential message allows you to define the next step after a particular content node. How is this useful?Adding a delay between messages will allow your end-user some time to read the message prior to the next one being sent. Thi...
1 minute readDuplicating Content Node
To duplicate a particular content node including cards, buttons, and any other flows that have been created in it. How is this useful?Duplicating a content node that can be very complicated is very time-consuming and tedious. Allo...
1 minute readContent Node Condition
Setting a condition allows the virtual assistant to respond with a specific answer based on the user’s inputs. Conditions allows you to specify whether to target, include or not include certain words or phrases. For a specific content n...
1 minute readType of Content Node: GIF/Image
Using GIF/Image makes the chat more lively. How is this useful?Using GIF/Image makes your virtual assistant more lively, and is able to show the personality of it. This makes the user more likely to want to engage with the virtual assi...
1 minute readFirst Steps with Adding Content Nodes
In this article, we will be going through how to add a content node for your virtual assistant. How does it work?Usually in a store, retail outlet, or clinic, when you first see your customers, you will always greet them. Similarly, wh...
1 minute readEditing a Content Node
In this article, we will be going through how to edit a content node for your virtual assistant.How do I begin editing content nodes?Select Editor from the side tabs, and select the Content tab under Nodes.Either type to search for the c...
1 minute readHow to Upload Content Nodes?
In this article, you will learn how to do a bulk upload of content nodes, and how to maintain these content nodes.How is this useful?A bulk upload of content nodes allows you to easily upload multiple nodes at one go, thus saving time in...
1 minute read