First Steps with Adding Content Nodes
In this article, we will be going through how to add a content node for your virtual assistant. How does it work?Usually in a store, retail outlet, or clinic, when you first see your customers, you will always greet them. Similarly, wh...
1 minute readEditing a Content Node
In this article, we will be going through how to edit a content node for your virtual assistant.How do I begin editing content nodes?Select Editor from the side tabs, and select the Content tab under Nodes.Either type to search for the c...
1 minute readHow to Upload Content Nodes?
In this article, you will learn how to do a bulk upload of content nodes, and how to maintain these content nodes.How is this useful?A bulk upload of content nodes allows you to easily upload multiple nodes at one go, thus saving time in...
1 minute readWhat are Content Nodes?
Content nodes are individual pieces of content that the AI-generated assistant displays to the end-user How is this useful?Having different types of content nodes will allow for more varied and personalised content for your bot, and it ...
1 minute readRegular Expressions/Patterns
Regular Expressions are basically a string of varying letters or numbers that maintain a constant pattern regardless of circumstance. How is this useful?It is common for regular expressions to come up in conversations, whether it is to ...
2 minute readFirst Steps to Restoring Dashboard
Restoring past version of your Dashboard How do I restore a past version of my Dashboard?Click on ‘Rollback’ on the top right hand corner of the dashboard. Previous versions of the dashboard are listed in the dropdown list. Select the v...
1 minute readFirst Steps to Creating a Web Page
In this article, you will learn how to create a web page. How do I create a Web Page?At the Web Pages tab, click ‘+’ to add a new page.Enter the page name, and click the tick to create the page.At the page editor, enter your content in ...
1 minute readButton
Buttons allows you to trigger different actions such as going to another content node or capturing data, open a website link, or initiating phone calls. How is this useful?Buttons makes it more interactive and engaging for users. It is ...
1 minute readQuick Reply
Quick replies are pre-defined short responses that the virtual assistant can offer to users to select instead of having to type their response out. How is it useful?Quick replies are convenient for users as they would just need to selec...
1 minute readOptions for Buttons
In this article, we will be going through the four main options for card buttons and quick reply buttons. There are 4 main option for buttons:Action: Allows you to direct users to another content node, capture value, set language, escal...
3 minute read