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Editing the User’s Details

In the article, you will learn how to edit the user’s details.Steps to editing a user’s details:Select Access Control on the side tab, and click on Users.Select the user whose details you would like to edit. You may set th...

1 minute read

Section Completion Settings

Actions the flow editor can carry out at the end of each section.How is this useful?Questions can be configured individually instead of having a blanket setting for the entire workflow. This allows more practical configurations in your ...

1 minute read

Adding Sections/Questions

Questions can be added into the workflow as individual sections. Each section can be given their own event upon completion. How is this useful?Questions can be configured individually instead of having a blanket setting for the entire w...

1 minute read

First Steps with Flows

If you already have a fixed flow of content in mind, use the Flow Editor to help you build forms or workflows. Assumption“FLOWEDITOR” in the Settings page has to be enabled. If you don’t have access to the Settings page of your dashboa...

1 minute read

Grouping Intents with Entities

Entities have the ability to become an umbrella item to contain certain keywords or phrases that are related to each other. By leveraging on this, we can group intents! How is this useful?Some intents are very similar to each other, and...

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Scenario Tutorial: Intent Grouping with Entities and Conditions

We’ve developed a simple scenario below to illustrate how entities can efficiently group several intents into a single intent, then provide versioned virtual assistant responses with conditions. Consider the following setting: Your comp...

2 minute read

Synonyms

Synonyms are a group of alternative key words or phrases that users can use to mean the same thing.How is this useful?Because users rarely type in perfect English, we add synonyms, jargons or abbreviations to the AI-generated assistant, ...

1 minute read

Regular Expressions/Patterns

Regular Expressions are basically a string of varying letters or numbers that maintain a constant pattern regardless of circumstance. How is this useful?It is common for regular expressions to come up in conversations, whether it is to ...

2 minute read

First Steps with Entities

Entities are groups of keywords that share the same meaning, but can appear differently in every user’s query because of the user’s style of conversation, or because every user holds a unique value. How is this useful?You can build a di...

1 minute read

First Steps to Restoring Dashboard

Restoring past version of your Dashboard How do I restore a past version of my Dashboard?Click on ‘Rollback’ on the top right hand corner of the dashboard. Previous versions of the dashboard are listed in the dropdown list. Select the v...

1 minute read
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