We’ve made enhancements to our Visitor and Supervisor module for smooth, effortless oversight with faster tracking and easier management.

Visitor Module:

The Visitor Module lets you track and review all interactions, including those with bots only. We’ve made this module twice as fast by optimizing the loading and search functions, helping you quickly find the information you need.

Supervisor Module:

Designed for administrators who manage chat assignments and track resolutions, the Supervisor Module is now more efficient, even with high chat volumes. Loading times have been greatly reduced, allowing administrators to handle tasks smoothly.

Together, these updates make KeyReply faster and more responsive, saving time for you and your team.