We’re excited to announce an upgrade to our API integration module, now supporting the "x-www-form-urlencoded" content type. This allows for easier integration with APIs that use key-value pairs.

Key Features:

• API Request Body Setup:
  

• In the API Editor's Body tab, select "x-www-form-urlencoded" to enter data in a table format with "key" and "value" columns (up to 500 rows).

• Easily switch between "x-www-form-urlencoded" and "application/json" without losing your data.
  

• If you add "Content-Type" in Headers, it will sync with the Body tab.
  

• Data Types Supported:
  

  • Enter strings, arrays (key[]), and nested objects (key.childKey).

  • If there are duplicate keys, only the last one will be used.
    

• Test API Requests:
  

• Use test data in place of variables {{ }} to check your request setup before sending.
  

• Send the request with the "x-www-form-urlencoded" header to your endpoint for testing.
  

• Use in Conversations:
  

• Configure and trigger APIs in conversation flows, where variables {{ }} will automatically convert to visitor data.
  

• Compatibility with JSON Requests:
  

• "application/json" requests remain fully supported and unchanged.
  

This update enhances our API integration by making it easier to work with different content types, ensuring smooth data handling across various integrations.