Introducing Precise Timestamp Logging: Elevate Your Live Chat Experience

We’re excited to unveil a powerful new feature designed to bring greater clarity and transparency to your live chat interactions: automatic timestamp logging. This enhancement ensures that every connection and disconnection is precisely tracked, giving you a clear and accurate timeline that boosts both transparency and service quality.

We’re taking your live chat experience to the next level by adding precise timestamp logging for all connection and disconnection events. This new feature automatically records the exact time when users connect with or disconnect from an agent, providing a detailed and reliable interaction timeline.

With this enhancement, you can easily verify the duration of your live chat sessions and pinpoint the exact moment when an agent disconnects. This not only enhances transparency but also ensures a more seamless and professional customer service experience. We believe this improvement will significantly contribute to maintaining the highest standards of service and customer satisfaction.